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2491 Business Organisation and Management: Human Resources - Three-year degree in Tourism


Center
Faculty of Economics
Departament
Business Administration 'Juan José Renau Piqueras'
Lecturers in charge
H1168 - ELVIRA CERVER ROMERO
Met. Docent
The theoretical classes will follow the scheme of a classical lecture,trying to gain the maximum interactivity between lecturer and student.The practice (seminar) will consist of the discussion in the classroom of the proposed exercises and could be completed with talks,conferences,videos, a.s.o
Met. Avaluació
During the course practical exercises in groups will be required,
that will score up to20%of the total qualification.Also the participation in the classroom discussions will be valued up to 10% of the qualification. When finalizing the course a written examination will complete the global mark.
Bibliografia
Basic:
Pardo, M. and Luna, R. (2006): "Recursos humanos para turismo", Ed. Prentice Hall, Madrid.
Additional:
Claver Cortés, E. Gascó Gascó , J.L. and Llopis Taverner, J. (1995): Los Recursos Humanos en la empresa: un enfoque directivo. Ed. Civitas, Madrid.
Dessler, G. (2001): Administración de Personal, Ed. Prentice Hall, México, 8th edition.
Dolan, S., Schuler, R.S. and Valle, R. (1999): La gestión de los Recursos Humanos, Ed. McGraw Hill, Madrid.
Gómez-Mejía, L. R., Balkin, D. B., and Cardy, R. L. (2001): Dirección y Gestión de Recursos Humanos, Prentice Hall, Madrid.
Continguts
The program is structured as follows:
Theme 1: The human factor in the touristic company
Theme 2: Planning and jobs' design
Theme 3: The entry of human resources
Theme 4: Training and career development
Theme 5: Performance evaluation
Theme 6: The retribution system
Theme 7: Motivation and leadership
Theme 8: Communication and organizational culture
Theme 9: Other interesting topics
Objetius
The aim of this subject is to try that the students understand the importance of the human factor in the organizations, and specially in the touristic ones. To achieve this goal, we will begin making a review of the evolution of human resource management, discussing the role of human resources at the present time and defining the strategic management of human resources. We pretend that students know and are able to make decisions about managing human resources, both from the HR department and from any manager with people under his/her responsibility.
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