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2534 Quality Management in the Tourist Sector - Three-year degree in Tourism


Center
Faculty of Economics
Departament
Business Administration 'Juan José Renau Piqueras'
Lecturers in charge
H4382 - SONIA CRUZ ROS
Met. Docent
Attendance of lectures and active participation in seminars. Coordinator: Clara Martínez Fuentes
Met. Avaluació
Final examination and project work
Bibliografia
CAMISON, C. Y ROCA, V. (1997): Los costes totales de la calidad: un estudio en la empresa hotelera. Ed. Civitas, Madrid. JULIÀ, M., PORSCHE, F., JIMÉNEZ, V. Y VERGE, X. (2002): Gestión de calidad aplicada a hostelería y restauración. Prentice Hall. Madrid.
Continguts
The basic objective is to provide the pupil with a few theoretical and practical bases in relation to the management of quality from the perspective of application in the tourist companies. For more information see the web page: www.uv.es/economia (separated studies, programs).